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REPS VE Entry — Supported Infrastructure. Covers 1 occupied CPU socket. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, and remote SSH support during ReadySpace business hours. For P1 incidents, a qualified engineer engages within the first two business hours of the next applicable business day. Proxmox Datacenter Manager is available through the no-subscription repository. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Entry — Supported Infrastructure. Covers 2 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, and remote SSH support during ReadySpace business hours. For P1 incidents, a qualified engineer engages within the first two business hours of the next applicable business day. Proxmox Datacenter Manager is available through the no-subscription repository. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Entry — Supported Infrastructure. Covers 4 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, and remote SSH support during ReadySpace business hours. For P1 incidents, a qualified engineer engages within the first two business hours of the next applicable business day. Proxmox Datacenter Manager is available through the no-subscription repository. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Essentials — Production Operational Support. Covers 1 occupied CPU socket. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH support, live Zoom or Teams assistance, basic onboarding, an annual operational health review, and Proxmox Datacenter Manager Enterprise Repository and support. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 4 hours. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Essentials — Production Operational Support. Covers 2 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH support, live Zoom or Teams assistance, basic onboarding, an annual operational health review, and Proxmox Datacenter Manager Enterprise Repository and support. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 4 hours. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Essentials — Production Operational Support. Covers 4 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH support, live Zoom or Teams assistance, basic onboarding, an annual operational health review, and Proxmox Datacenter Manager Enterprise Repository and support. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 4 hours. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Enhanced — Mission-Critical Operational Assurance. Covers 1 occupied CPU socket. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH and live Zoom or Teams assistance. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 2 hours. Includes comprehensive onboarding, a named technical owner, quarterly operational health reviews, multi-vendor initial triage and incident coordination, annual operational readiness review, major upgrade readiness review, P1 major incident review, onsite support readiness, Proxmox Datacenter Manager Enterprise Repository and support, offline subscription key activation, air-gapped operational capability and Proxmox Offline Mirror entitlement. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Enhanced — Mission-Critical Operational Assurance. Covers 2 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH and live Zoom or Teams assistance. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 2 hours. Includes comprehensive onboarding, a named technical owner, quarterly operational health reviews, multi-vendor initial triage and incident coordination, annual operational readiness review, major upgrade readiness review, P1 major incident review, onsite support readiness, Proxmox Datacenter Manager Enterprise Repository and support, offline subscription key activation, air-gapped operational capability and Proxmox Offline Mirror entitlement. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.

REPS VE Enhanced — Mission-Critical Operational Assurance. Covers 4 occupied CPU sockets. Includes the full Proxmox VE feature set, Enterprise Repository and applicable subscription entitlement, unlimited ReadySpace support cases, English and Chinese support, remote SSH and live Zoom or Teams assistance. ReadySpace support is 24×7; for P1 incidents a qualified engineer engages within 2 hours. Includes comprehensive onboarding, a named technical owner, quarterly operational health reviews, multi-vendor initial triage and incident coordination, annual operational readiness review, major upgrade readiness review, P1 major incident review, onsite support readiness, Proxmox Datacenter Manager Enterprise Repository and support, offline subscription key activation, air-gapped operational capability and Proxmox Offline Mirror entitlement. Engagement is not a guaranteed resolution, restoration or onsite arrival; implementation, migration and onsite services are separate unless specifically included.